Post Archives

A Good Take On Customer Service

Customer service is something we always expect to be good. Regardless of the product or company, if you search the Internet you can probably find several horror stories as well as several glowing reviews. On this note, I came across a good post titled “Thoughts on Finding Good Customer Service” which has a very good [...]

On Mobile, It’s Web 1.0 All Over Again

For those that remember internet in the late 1990s, you remember your dialup being slow, there was no such thing as tabbed browsing, web sites were clunky/cumbersome and difficult to navigate, low screen resolutions of the time meant lots and lots of scrolling, and well, you get the idea.
Thankfully we don’t have to deal with [...]

Renaming Folders In Google Reader

I use Google Reader for all of my RSS feeds. While I love the ability to open it from both my home and work computer and have all my items available, one thing it really lacks is the ability to easily ‘reorganize’ your feeds. Moving items is simple enough as you just need to drag [...]

Verizon To Raise Wireless Cancellation Fees

Wireless carrier provider giant Verizon has announced that as of November 15, 2009, those who get a one or two-year service agreement and use an "advanced device" will be subject to a whopping $350 ETF (Early Termination Fee) if they cancel early.
"Advanced Device" in plain English: Smartphone. If using a non-Smartphone, you don’t have to [...]

Take Advantage Of Microsoft Word Styles

One thing people always seem to complain about when using Word is that it is very hard to format documents because font sizes and emphasis “seem to change randomly”. While this may have been true with some of the older versions of Word, the newer versions (2003/2007 at least) offer a robust solution: styles.
The linked article gives a [...]

The Soon-To-Be New MSN.com

Yes, I am talking about that MSN.com. The web site that has the blue background. The one with the text that’s way too small. The one that the only reason anybody ever has it as their home page is because they don’t know how to change it to something else.
That being the case, MSN’s [...]

The Smallest Home Server Device Ever

If you are looking to have a simple home server, or already have one, which shares your files across the network, a device you should take a look at is the SheevaPlug.
Plug it into a wall socket and bam—a fully-functional Linux server that can store digital media accessible remotely via the internet or function as [...]

Beware Of Netbook "Deals" By ISPs

For the past six months or so I’ve been receiving a lot of flyers in postal mail touting, "If you sign up for internet service with us, you get a new netbook computer!" For many U.S. residents they’ve been seeing the same, and maybe this is even happening in other countries.
Everybody knows that in order [...]

Using The Windows Backup Utilities

Out of the box, (most versions of) Windows ship with a backup utility which probably meets the needs of most. Realistically though, you never really hear about them as most of the information out there is for 3rd party utilities.
So to help you get acclimated with these tools, here are a couple of resources:

Guide to [...]

Zimbra Desktop Is Just Plain Awesome

It’s rare these days when I come across any app that makes me say, "Wow, now this is useful!" Yahoo’s Zimbra Desktop is one of them.
When it comes to email, there are many who prefer the convenience of web-based mail but wish there was a local application that looked and acted like a mail client. [...]